At pinoybet, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we protect it, and what rights you have under Philippine law.
Six core principles that guide how pinoybet handles your personal information.
pinoybet uses industry-standard SSL encryption, secure data storage, and access controls to protect your personal information from unauthorized access, disclosure, or misuse at every point in our systems.
pinoybet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information is used solely to operate and improve the pinoybet platform and to comply with legal obligations.
As a Filipino data subject, you have the right to access, correct, and request deletion of your personal data held by pinoybet, in accordance with the Data Privacy Act of 2012 and its implementing rules.
pinoybet collects only the personal data that is necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is required for these purposes.
pinoybet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by PAGCOR regulations and Philippine law. Data is securely deleted or anonymized when no longer needed.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, pinoybet will notify affected players and the National Privacy Commission (NPC) within the timeframes required by Philippine law.
About This Policy: This Privacy Policy applies to all personal data collected by pinoybet through the pinoybet website at https://pinoybet.app, its mobile web platform, and any related services. By registering an account or using the pinoybet platform, you acknowledge that you have read and understood this Privacy Policy.
pinoybet is the data controller responsible for the personal data collected through the pinoybet platform. As data controller, pinoybet determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission (NPC).
pinoybet has designated a Data Protection Officer (DPO) who is responsible for overseeing data protection strategy and implementation. You may contact the DPO for any privacy-related concerns at the contact details provided in Section 13 of this Policy.
pinoybet collects the following categories of personal data:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile number, residential address | Account communications, support, notifications |
| Financial Data | GCash number, bank account details, transaction history | Deposits, withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, session logs | Security, platform optimization, fraud detection |
| Gaming Data | Bet history, game preferences, win/loss records | Regulatory compliance, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence | Customer service, dispute resolution |
pinoybet collects your personal data through the following means:
pinoybet processes your personal data on the following legal bases under the Data Privacy Act of 2012:
pinoybet uses your personal data for the following purposes:
6.1 Service Providers
pinoybet shares personal data with trusted third-party service providers who assist in operating the platform, including KYC and identity verification providers, payment processors, IT infrastructure and cloud service providers, customer support platform providers, and fraud detection and security partners. All service providers are contractually required to process personal data only on pinoybet's instructions and to maintain appropriate security measures.
6.2 Regulatory Authorities
pinoybet may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, and other government bodies where required by Philippine law or a valid legal order.
6.3 No Sale of Data
pinoybet does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. Any sharing of data is limited to what is necessary for the purposes described in this Privacy Policy.
6.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of pinoybet's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.
pinoybet uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies used include:
You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the pinoybet platform.
pinoybet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While pinoybet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your pinoybet account credentials.
pinoybet retains your personal data for the following periods:
Upon expiry of the applicable retention period, pinoybet will securely delete or anonymize your personal data in accordance with its data disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pinoybet:
To exercise any of these rights, please contact pinoybet's Data Protection Officer using the contact details in Section 13. We will respond to all valid requests within thirty (30) days, as required by the Data Privacy Act.
The pinoybet platform is strictly restricted to individuals aged 21 years and above, in accordance with PAGCOR regulations. pinoybet does not knowingly collect personal data from individuals under the age of 21. If pinoybet becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended and the data will be deleted in accordance with applicable law. If you believe that a minor has registered on the pinoybet platform, please contact us immediately using the details in Section 13.
pinoybet may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or platform features. Material changes will be communicated to registered players via email or a prominent notice on the pinoybet platform at least seven (7) days before taking effect. The effective date at the top of this Policy will be updated accordingly. Your continued use of the pinoybet platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pinoybet, please contact our Data Protection Officer:
pinoybet Data Protection Officer
[email protected]
We aim to respond to all data privacy requests within 30 days. For urgent security concerns, please also contact our 24/7 support team via live chat on the platform.
You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data privacy concern.
Your data is protected, your privacy is respected, and your gaming experience is secure. Join hundreds of thousands of Filipino players who trust pinoybet. 21+ only. Please play responsibly.